FMCSA online processes ARE available.

In late 2024, FMCSA online processes were taken offline so the agency’s portal (https://portal.fmcsa.dot.gov/login) could undergo critical updates and maintenance to enhance security and reliability.  Online processes were restored as of January 20, 2025.   

Many motor carriers are still submitting paper forms to FCMSA. This has caused a significant backlog of paper forms and a delay in processing.  Using the FMCSA Portal allows for a streamline process for registration updates, ensuring faster, more convenient service and a quicker resolution to FMCSA registration needs.

The FMCSA Portal enables customers to:

• Add operating authority to an existing company’s registration.

• File a biennial update to a company’s USDOT registration.

• Request reinstatement of operating authority registration.

• Update a Hazardous Materials Safety Permit registration.

• Update a Cargo Tank registration.

• Reapply for USDOT New Entrant registration after revocation.

• Submit a request to change an address in a company’s record with FMCSA.

If you need help, please contact FMCSA at https://www.fmcsa.dot.gov/registration/ask-fmcsaor call 1-800-832-5660.